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কার্ট কোন পণ্য।

Refund Policy

Last Updated: [Insert Date]

Thank you for shopping at NFS MART. We value your satisfaction and strive to deliver high-quality products. Please read our Refund Policy carefully to understand your rights and options regarding returns and refunds.


1. Eligibility for Refund

1.1 Refund requests are only accepted in the following cases:

  • Wrong product delivered.
  • Damaged or defective product received.
  • Product does not match the description on our website.

1.2 Refund requests must be submitted within 24 hours of delivery. 1.3 Proof of the issue (photos or videos) must be provided during the refund request.


2. Non-Refundable Items

2.1 Perishable items like sweets or food products cannot be refunded unless damaged or incorrect. 2.2 Products without proper proof of defect or incorrect delivery will not be eligible for a refund. 2.3 Items that have been partially consumed or not stored according to the instructions provided will not be eligible.


3. How to Request a Refund

3.1 To request a refund, please contact us at:

3.2 Include your Order Number, Reason for Refund, and Proof of Issue in your request. 3.3 Our support team will review your request and respond within 48 hours.


4. Refund Process

4.1 If your refund request is approved, the refund will be processed within 7-10 business days. 4.2 Refunds will be issued via the original payment method used during purchase. 4.3 Shipping fees are non-refundable unless the product was damaged or incorrectly delivered.


5. Cancellations

5.1 Orders can only be canceled before they are shipped. Once shipped, cancellations will not be accepted. 5.2 To cancel an order, please contact us immediately with your Order Number.


6. Changes to Refund Policy

NFS MART reserves the right to modify this Refund Policy at any time without prior notice. Changes will be posted on this page.


📩 Contact Us

If you have any questions about our Refund Policy, please contact us at:
📧 Email: contact@nfsmart.com
📞 Phone: +8809611387721